Allin128 Privacy Policy – Data Protection for Malaysian Members

This Privacy Policy ("Policy") describes how allin128 — the operator of the sports betting and online casino platform at allin128.click — collects, uses, stores, discloses and protects your personal information as a registered member.

We at allin128 understands how important privacy is to Malaysian users. The trust you place in us by sharing your personal information is a responsibility we take very seriously. Every decision we make regarding data management always prioritises the interests and protection of our members.

This policy applies to:

• All registered members with an active account at allin128.
• Individuals who visit the allin128.click website even if they have not yet registered as a member.
• Anyone who interacts with the allin128 through any official communication channel, including email, live chat or customer support.

allin128 collects personal data through several different means — directly from you during registration and platform use, as well as automatically through technologies embedded in our platform.

Data you provide directly:

• Full name as it appears on your identification document.
• An active email address.
• Malaysian mobile phone number.
• Date of birth (for age verification — 18 years and above).
• Payment method details such as the phone number linked to Touch 'n Go eWallet, GrabPay, Boost or ShopeePay, as well as DuitNow or FPX (Maybank2u, CIMB Clicks) account details for transaction processing purposes.
• Identity documents (KYC) when requested for identity verification.
• Any information you share through communications with our support team allin128.

Automatically collected data:

• IP address and device information used to access the platform.
• Web browser type and version, as well as operating system.
• Login history including date, time, and approximate location.
• Gaming activity including bets placed, games played and results.
• Deposit and withdrawal transaction history.
• Cookie and session data as described in Section 5.

allin128 uses collected personal data solely for legitimate purposes directly related to providing platform services to members. Below is a summary of how data is used:

allin128 does not use your personal data for third-party advertising, data sales, or any purpose unrelated to the direct provision of platform services to you.

allin128 does not sell, rent, or disclose members' personal data to third parties for their own marketing purposes. However, there are limited situations in which allin128 may need to share your data with trusted parties:

• Payment service providers: Payment gateways handling your deposit and withdrawal transactions via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u or CIMB Clicks receive only the minimum data required to process each transaction.
• Game providers: Live casino and slots platform providers such as Evolution Gaming, Pragmatic Play, and Playtech receive the session data necessary to deliver games to you. They do not receive your detailed financial or personal identification information.
• Technology service providers: Companies that provide technical infrastructure, hosting and cybersecurity services to allin128 may have limited access to data within the scope of their technical responsibilities, and are bound by strict confidentiality agreements.
• Regulatory bodies & law enforcement: allin128 may disclose personal data when required by law, court order or a lawful request from Malaysian authorities.

Platform allin128 uses cookies and similar tracking technologies to enhance your experience while using our services. Cookies are small text files stored in your browser when you visit our website.

Types of cookies used by allin128:

• Essential session cookies: These cookies are essential for the platform's core functions, such as maintaining your login status, securing your session and enabling bet placement. The platform cannot function properly without them. Session cookies expire when you close your browser.
• Preference cookies: These cookies store your chosen settings and preferences, such as display language, last game type played, and display settings. They allow allin128 deliver a more personalised experience on every visit.
• Analytical cookies: Used to understand how members use the platform — which pages are visited most frequently, average session duration and where users encounter issues. This data is used in aggregate form and is not linked to your individual identity.
• Security cookies: Help allin128 detect suspicious activity such as unauthorised login attempts or unusual transaction patterns, in order to protect your account.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform. allin128 and you may not be able to log in or play properly.

allin128 implements comprehensive technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or unintended disclosure.

While we implement robust security measures, no system can guarantee 100% absolute security. In the event of a material data breach that affects your account, allin128 will notify you via your registered email within a reasonable timeframe and take the necessary remedial steps.

allin128 retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

Data retention guidelines at allin128:

• Active account data: Retained for as long as your account remains active at allin128 and for a reasonable period following account closure.
• Financial transaction history: Retained for a minimum of 7 years to comply with applicable accounting and financial legal requirements.
• Support communication logs: Retained for 2 years from the date of last interaction for reference purposes and to resolve any disputes that may arise.
• Identity verification (KYC) data: Retained in accordance with applicable anti-money laundering legal requirements, typically between 5 and 7 years.
• Security log data: Retained for 12 months for security investigation and audit purposes.

Once the relevant retention period has ended, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

As a member allin128, you have rights regarding your personal data that we are committed to upholding:

• Right to access: You have the right to request a copy of the personal data we hold about you. We will provide this information in an easily readable format within 30 calendar days of your request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. You can update much of your profile information directly through your account settings. allin128 you.
• Right to erasure: In certain situations, you may request allin128 delete your personal data. Such requests are subject to our legal obligations to retain certain records — for example, financial transaction records required by law.
• Right to object: You may object to the processing of your personal data for marketing communications at any time by contacting our support team or using the unsubscribe link in any email we send you.
• Right to data portability: You have the right to request your personal data in a structured, machine-readable format for the purpose of transferring it to another platform.

To exercise any of the rights above, please contact the support team allin128 via email at support@allin128.click, clearly stating the right you wish to exercise and the relevant details. We will respond within 30 calendar days.

Platform allin128 is strictly limited to individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

If you are a parent or guardian and believe your minor child has registered or attempted to register an account at allin128, please contact us immediately at support@allin128.click. We will:

• Verify the associated account immediately.
• Immediately terminating the account if it is found to belong to an underage individual.
• Deleting all personal data associated with that account.
• Processing a refund of any deposits made by the individual in accordance with established procedures.

allin128 employs multiple mechanisms to prevent underage registration, including date-of-birth verification during sign-up and identity verification (KYC) for first withdrawals.

allin128 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operations, new legal requirements, or evolving industry best practices. The "Last Updated" date at the top of this page will be updated whenever an amendment is made.

For material amendments that significantly change how we handle your personal data, allin128 will notify you through:

• An email notification to your registered email address, at least 14 days before the changes take effect.
• A prominent notice on the platform's main page for a minimum of 30 days.
• A pop-up notice the next time you log in after the changes have been published.

Continued use of the platform allin128 after the amendment's effective date indicates your acceptance of the latest version of this Privacy Policy. If you disagree with any changes made, please contact our support team to discuss your options, including account closure.

If you have any questions, concerns or requests regarding this Privacy Policy or the way your personal data is handled by allin128, please reach out to us through the following channels:

• Email: support@allin128.click — for privacy enquiries, please include "Privacy Enquiry" in your email subject line to ensure it is directed to the right team.
• Live Chat: Available 24/7 on the allin128 platform. For sensitive privacy matters, email is the more appropriate channel.
• Response time: All privacy inquiries submitted via email will receive a response within 5 business days. For formal requests relating to data rights (Section 8), the response time is up to 30 calendar days.

We encourage you to read this Privacy Policy in full and keep a copy for your reference. The latest version of the Privacy Policy allin128 always available on this page.